Shipping & Returns
We aim to make your order process as smooth as possible.
Shipping
- All orders are printed and shipped on demand.
- Delivery usually takes 7–14 business days, depending on location and product type.
- You will receive tracking information by email once your order is on its way.
Returns & Refunds
- Each item is made-to-order, which means we do not accept returns or exchanges unless your item arrives damaged or there’s a manufacturing error.
- If your item arrives damaged or defective, please contact us within 30 days of delivery with your order number and clear photos showing the issue.
- If approved, we’ll either send you a free replacement or issue a full refund, depending on the situation and your preference.
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If a return is needed, we’ll cover the return shipping for damaged or incorrect items.
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Refunds will be returned to your original payment method and may take 5–10 business days to appear depending on your bank.
Need help? Reach out at hello@stillthrivingclub.com and I’ll do my best to make it right 💛