Shipping & Returns
Shipping
All Still Thriving Club items are printed to order to reduce waste and avoid fast fashion.
That means your order is made especially for you 🤍
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Processing Time
Orders are usually printed and dispatched within 2–5 business days.
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Delivery Times
- UK orders: typically arrive within 5–7 business days after dispatch
- International orders: typically arrive within 7–12 business days after dispatch
Please note that delivery times can occasionally vary during busy periods or due to postal delays outside our control.
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Shipping Costs
- Free worldwide shipping on all hoodies and tees
- Shipping costs for other items are shown clearly at checkout! No surprises!
You’ll receive tracking details as soon as your order is on the way.
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Returns & Replacements
I want you to feel good about your purchase. Comfort matters here.
Because all items are made to order, I’m unable to accept returns or exchanges for change of mind or incorrect sizing. Please check the size guide carefully before ordering.
That said, if something isn’t right, I’ll always help you sort it.
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Faulty or Incorrect Items
If your item arrives damaged, faulty, or incorrect, I’ll replace it or refund it at no cost to you.
Please contact me within 14 days of delivery with:
- Your order number
- A clear photo of the issue
I’ll fix it as quickly and kindly as possible.
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A Quick Note About Made-to-Order Items
Each item is printed especially for you once an order is placed.
This helps reduce waste, but it also means returns for reasons other than faults aren’t possible once production has started.
If you’re unsure about sizing or anything else before ordering, please check the size guide or reach out.
I’m a human behind this brand, not a warehouse.
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Cancellations & Order Changes
Because all items are printed to order, cancellations or changes aren’t possible once an item has entered production.
If you need to cancel or amend your order, please contact me as soon as possible.
If production hasn’t started yet, I’ll do my best to help.