Privacy policy

Last updated: March 10th 2026

Still Thriving Club values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

Still Thriving Club operates this store and website using Shopify, which enables us to provide our products and services to you. This policy applies when you browse our site, make a purchase, sign up to emails, or otherwise communicate with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that can identify you or be reasonably linked to you.

Depending on how you interact with our site, we may collect the following types of personal information:

  • Contact details such as your name, billing address, shipping address, email address, and phone number
  • Order and transaction information including the products you view, purchase, return, or cancel
  • Payment information, which is securely processed by third-party payment providers (we do not store full payment details)
  • Account information if you create an account, such as login details and preferences
  • Communications you send to us, such as emails or contact form messages
  • Device and usage information including IP address, browser type, and how you navigate our website


How We Collect Your Information

We collect personal information in the following ways:

  • Directly from you when you place an order, contact us, or sign up to emails
  • Automatically through cookies and similar technologies when you browse our website
  • From trusted third-party service providers who help us operate our store (such as Shopify and payment processors)

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide customer support and respond to enquiries
  • Communicate with you about your order or account
  • Improve our website and shopping experience
  • Send marketing emails (only if you’ve opted in)
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

 

Sharing Your Personal Information

We only share your personal information when necessary and with trusted parties, including:

  • Shopify, which powers our online store
  • Payment providers, to securely process transactions
  • Our UK-based printing partner to produce and ship your orders
  • Shipping carriers, to deliver your items
  • Marketing or analytics services, where applicable

These third parties are only given the information needed to perform their services and are required to protect your data.

Marketing Communications

If you subscribe to our emails, we may send you updates, early access, or gentle reminders.

You can unsubscribe at any time using the link in our emails.

Even if you unsubscribe, we may still contact you regarding important information about your orders or account.

Cookies and Tracking Technologies

We use cookies and similar technologies to help our website function properly, understand how visitors use the site, and improve your experience.

You can manage or disable cookies through your browser settings, though some site features may not function correctly as a result.

Your Rights

Depending on where you live, you may have rights under data protection laws, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Data Retention

We keep your personal information only as long as necessary to fulfil orders, provide services, comply with legal obligations, and resolve disputes.

International Data Transfers

Our service providers may process your information outside your country of residence. Where required, we rely on recognised legal safeguards to protect your data, including standard contractual clauses.

Children’s Privacy

Still Thriving Club is not intended for children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your data rights, please contact us at:

 hello@stillthrivingclub.com

For the purposes of data protection laws, Still Thriving Club is the data controller of your personal information.